Best Price Promise

Best Price Promise

Tanger Promises You the Lowest Price on Everything You Buy

Shop with confidence that you will always get the Best Price at Tanger Outlets. That’s our promise to you. If you purchase merchandise from any store at Tanger Outlets and find it advertised for less anywhere else within 14 days, we’ll gladly refund the difference to you in cash.

How it Works

  • Make a purchase at any Tanger Outlets location.
  • If you see that same item advertised at a lower price at any other retail store, bring proof of that advertisement to Tanger Shopper Services within 14 days after your purchase.
  • Our team will refund the pre-tax difference to you in cash.

Things to Know

  1. You must present the original store sales receipt and keep the original item purchased at Tanger Outlets. It cannot be returned or exchanged.
  2. Bring your printed ad or a link to an online sales page within 14 days of making your purchase. We need to validate the item was “on sale” during the 14 day purchase period. So no screen shots of websites unless date can be validated in the item sale copy.
  3. Your comparison item must be an exact match and must be new, authentic branded merchandise (no resellers or knock-offs!).
  4. Refunds will be made in cash. If cash is not available the day you make your claim, Tanger will process your refund and mail a check to you within 7-10 business days.
  5. There is no maximum refund set for this program. Tanger does reserve the right to facilitate a return/refund with the store your item was purchased in if the cost differential on your refund request is in excess of $500.
  6. A Best Price refund can be requested at any Tanger Outlets location within the United States or within Canada regardless of which Tanger Outlets location your original purchase was made. However, cross-border claims are excluded (you must request a refund at a center within the same country your purchase was made).
  7. A Best Price refund is not available on lower priced items found at different stores at the same Tanger Outlets location.
  8. If you are under 18 years of age, you must be accompanied by a parent or legal guardian when requesting your refund.
  9. Your claim may be denied if all criteria noted above is not satisfactorily met.
  10. If you are unable to travel to the center, you may request a refund via email by sending all of your documentation to TangerComments@tangeroutlets.com.

Start Shopping:


Tanger’s Best Price Promise provides a money-back guarantee on items purchased at Tanger Outlets if the exact same item is advertised at a lower price by another retail store within 14 days of the date of purchase.

If a customer buys merchandise from any store located in any Tanger Outlets location and then finds the exact same item advertised for less at any other retail establishment within 14 days after the purchase, Tanger Outlets will pay a cash refund for the pre-tax price difference subject to compliance with the official rules and regulations.

OFFICIAL RULES & REGULATIONS

  1. Original item must be purchased at a store located within any Tanger Outlets location.
  2. The exact same item selling for a lower price must be advertised by another retail establishment in a manner accessible to the general public within 14 days after the purchase of the original item.
  3. Claims from online retailers must be on authentic branded merchandise and from sites hosted within the United States or Canada.
  4. Customer must present the original sales receipt from the Tanger Outlets store where the item was purchased to receive the refund.
  5. The original item purchased at Tanger Outlets must be retained by the purchaser and not returned or exchanged.
  6. Customer must present proof of lower cost of the exact same item to receive the price-differential refund. Ex: printed ad or link to online sales page that includes the price and sale dates.
  7. Claim must be presented within 14 days after the original purchase at Tanger Outlets.
  8. Best Price refund can be made at any Tanger Outlets within the United States or within Canada regardless of which Tanger location the original purchase was made. However, cross-border claims are excluded (must request a refund at a center within the same country purchase was made).
  9. Refunds will be made in cash at point of claim presentation. If cash is not available at the time of claim presentation, Tanger reserves the right to process the refund by mail within 7-10 business days. Refunds shall be made in the amount which is the difference in the pre-tax price paid for the original item and the lower advertised price of the exact same item.
  10. There is no maximum refund set for this program. Tanger does reserve the right to facilitate a return/refund with the Tanger store the item was purchased in if the cost differential on claim is in excess of $500.
  11. Refund not valid on lower priced items found at different stores at the same Tanger Outlets location.
  12. Tanger Outlets reserves the right to deny a claim if all criteria are not satisfactorily met by the customer. Any customer less than 18 years of age must be accompanied by a parent or legal guardian when claiming the refund.
  13. Customer must present the claim for refund in person at any Tanger Outlets Shopper Services or via email to TangerComments@tangeroutlets.com.
  14. This Best Price refund offer is void in any state or province where prohibited or restricted by law.
  15. Best Price Promise is a trademark of Tanger Properties Limited Partnership.
BACK TO TOP

Be the first to know. Sign up for tips, trends and exclusive offers