Careers

Tanger Outlets and our retail partners are always looking for talented individuals who seek opportunities to grow and contribute in an environment that is both demanding and rewarding. Consider the opportunity and rewards of joining the Tanger team. Contact the Tanger Outlet Center management office for open Tanger positions, and contact the retail stores directly regarding open positions noted below.


TANGER CENTER CAREERS

View All Corporate & Center Management Positions
Customer Service Representative (623) 877-9500 Part Time Customer Service Representative provides exceptional customer service to all shoppers, tenants, vendors and visitors to our outlet shopping destinations. Handle customer inquiries. Successfully meet marketing and operational goals to ensure a positive experience that differentiates Tanger as a First Choice company. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: •Assist customers with questions and finding resolution to problems by providing services that fall within scope of responsibilities. •Answer incoming phone calls and greet customers in a professional manner, with a smile, and willingness to assist. •Carefully listen to customer questions, repeating if necessary to ensure clarity. •Provide answers in a courteous manner using the Shopper Services Notebook, which provides answers to the most frequently asked questions, for guidance. •Sell gift cards with a focus on meeting sales goals for the center. •Sell Tanger Club memberships with a focus on meeting the 25% minimum sales goal. •Maintain a success rate of no less than 65% for collection of new customer email addresses •Provide stroller and wheelchair rental services. •All customer service representatives are accountable and responsible for maintaining assigned cash drawer. The CSR must: -Accurately balance cash register at end of shift. -Follow all prescribed procedures for reporting any cash discrepancies. -Print all supporting documentation and reports. -Inform all customers of special promotions, upcoming events, etc. -Distribute coupon books and promotional materials. Perform general office duties. •Maintain supplies for fax and copier machines. •Perform database entry •Assist center management by completing minor reports such as: Promotional inventory report, promotional items, lost and found log, coupon books, brochures, roof leak log, HVAC PM service tenant documentation, etc. •Clearly communicate to supervisor the status of projects at end of shift. •Follow general office and PCI procedures for cash handling reporting at end of shift. •Complete other special projects as assigned. •Report all accidents/incidents according to policy in the absence of the GM/AGM Must be dependable and willing to work flexible hours, including some nights (until 9:00pm), weekends, and holidays. EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Properties, LP participates in E-Verify.

RETAIL STORE OPPORTUNITIES


Coach Cashier (623) 772-9815 Full Time / Part Time Position: Cashier Glendale, AZ Website: http://www.coach.com/about/Employment.aspx Name of Shopping Mall: Tanger Outlets Send Resumes to: westgate@coach.com Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking Cashier to work at our Westgate, Tanger Outlet store in Glendale, AZ. Key Responsibilities • Delivers renowned and authentic service that creates a Modern Luxury customer experience • Supports and environment of teamwork, trust and collaboration with peers, customers and supervisors • Captures customer information to maintain and build long term relationships with customers • Maintains organization and cleanliness of cashwrap; maintains checkout operations in compliance with Coach policy • Completes each transaction accurately by identifying sales associate productivity without disrupting the service environment • Resolves customer concerns and meets customer needs in a timely manner through solution-oriented and forward thinking, involving a manager when necessary Qualifications • 1-3 year of previous selling/cashier experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace • High school diploma or equivalent; college degree preferred • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays. **ALERT: Fraudulent Recruiting Activity through Craigslist Coach recently became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to abuse@craigslist.org. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Coach Sales Associate (623) 772-9815 Full Time / Part Time Position: Sales Associate Glendale, AZ Website: http://www.coach.com/about/Employment.aspx Name of Shopping Mall: Tanger Outlets Send Resumes to: westgate@coach.com Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking Sales Associate to work at our Westgate, Tanger Outlet store in Glendale ,Az. Key Responsibilities • Delivers renowned and authentic service that creates a Modern Luxury customer experience • Develops product knowledge skills and remains aware of current collections that are in-store and on-line; cascades and trains information to the broader team • Achieves and exceeds goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers • Supports an environment of teamwork, trust and collaboration with peers, customers and supervisors • Builds credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; shares with customers as appropriate Qualifications • 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace • High school diploma or equivalent; college degree preferred • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays. **ALERT: Fraudulent Recruiting Activity through Craigslist Coach recently became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to abuse@craigslist.org. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Coach Stock Associate (623) 772-9815 Full Time / Part Time Position: Stock Associate Glendale, AZ Website: http://www.coach.com/about/Employment.aspx Name of Shopping Mall: Tanger Outlets Send Resumes to: westgate@coach.com Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking Stock Associate to work at our Westgate, Tanger Outlet store in Glendale, Az. Key Responsibilities • Delivers renowned and authentic service that creates a Modern Luxury customer experience • Supports an environment of teamwork, trust and collaboration with peers, customers and supervisors • Takes ownership and commitment for delivering results; Meets or exceeds personal productivity goals (selling or processing) • Demonstrates adaptability and flexibility to change to meet need of the business (i.e. flex between selling and non-selling) • Promotes and endorses a team selling environment by supporting product flow and the smooth running of the store • Completes daily operational tasks including maintenance of sales floor and backroom • Replenishes inventory on sales floor and processes shipment/transfers as needed and within Coach standards and timeframes Qualifications • 1-3 years of previous selling/stock experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace. • High school diploma or equivalent; college degree preferred • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets. • Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays. **ALERT: Fraudulent Recruiting Activity through Craigslist Coach recently became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to abuse@craigslist.org. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Express Factory Outlet Managers and Sale Associates (480) 477-0941 Full Time / Part Time Be fun and fashionable at Express Factory Outlet! Now hiring at express.com/careers
Reebok Part Time Retail Team Leader - Westgate 0225 (623) 877-1503 Part Time Purpose: Contributes to store profitability by ensuring KPIs for a defined area within the store are met or exceeded. The core expectations include coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience. Key Accountabilities: Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations. Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility. Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor. Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. Minimizes loss by implementing, monitoring and tracking all loss prevention activities. Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets. Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency. Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture. Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. Guides and trains team members on basic core and seasonal product knowledge. Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty. Understand customer expectations and coaches team to meet or exceed them at all times. Actively supervises and coordinates team to ensure all customers receive the highest level of service. Actively collaborates and shares best practices to drive store team performance. Supports the recruitment, onboarding, training and development of the store team. Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance. Knowledge, Capabilities and Experience: Must possess and consistently exhibit the competencies relative to the position. Skilled in operating personal computers, POS systems, and various software packages including MS office. Ability to learn and adapt quickly in a fast paced environment. Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. Ability to operate independently and with discretion, and work effectively under pressure. Demonstrates an inspirational attitude that contributes to a positive team environment. Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. Well developed ability to speak, read, comprehend, and write English Ability to maintain reliable and consistent attendance and punctuality. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Must be 18 years or older. Qualifications: High school diploma or general education degree (GED) Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment. Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience.
White House Black Market Sales Lead (623) 772-5494 Part Time Responsibilities: 1. Meets company sales goals by utilizing sales techniques and communication product knowledge to the customer, recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. 2. Performs various sales and register translations including ringing purchase processing of cash or credit payments and counting money. 3. Maintains an awareness of customers to both increase service levels and reduce security risks; remains scurry the on policies regarding payment and exchanges, customer service, security practices, and other applicable policies. 4. Maintains knowledge of current sales and promotions, maintains pricing and visual standards. 5. Builds and maintains a solid customer following through clientele get and wardrobing. 6. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management. 7. Participates in visual directives including monthly store sets and zone maintenance. 8. Other duties as assigned/required. Qualifications: 1. Must be 18 years of age or older. 2. High school diploma or equivalent. 3. Retail or sales experience preferred 4. Excellent communication skills. 5. Excellent customer service skills 6. Strong organizational skills and ability to multi-task in a fast paced environment. 7. Communicate with customers, associates, and management, wear/ communicate with headset; stand and maneuver around sales floor and stock room; operate register; lift and carry up to thirty pounds; hang/fold merchandise; climb, reach, push/pull, and clean. 8. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objective. Ability to work a flexible work schedule, including nights and weekends and holidays is required. Visit Jobs.chicos.com/WHBM to apply.
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