Careers

Tanger Outlets and our retail partners are always looking for talented individuals who seek opportunities to grow and contribute in an environment that is both demanding and rewarding.Consider the opportunity and rewards of joining the Tanger team.Contact the Tanger Outlet Center management office for open Tanger positions, and contact the retail stores directly regarding open positions noted below.


RETAIL STORE OPPORTUNITIES


American Eagle Outfitters Manager in Training (623) 877-1342 Full Time POSITION SUMMARY: Manager in Training is an entry level position into the store management career path. The Manager in Training must successfully complete the MDP program to be eligible for promotion to an Assistant Manager position. The Manager in Training supports the Store Manager in the daily operations of the store. The Manager in Training is responsible for supporting the Store Manager in achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team. The Manager in Training is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. RESPONSIBILITIES: Leadership • Motivate and inspire the team by communicating a compelling vision and purpose which encompasses American Eagle Outfitter’s Core values. • Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors. • Communicate clear expectations and hold the store team and self accountable for achieving all brand, performance and behavior standards. • Build effective relationships with associates, peers and supervisor to develop a high performing team and customer-centric culture. • Participate in productive weekly leadership meetings. • Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance. Drive for Results • Support the Store Manager in the execution of the short and long term store business plans to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology. • Manage payroll and schedule adjustments effectively to maximize productivity and achieve daily/hourly targets. • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results. • Effective use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media) • Contribute to the achievement of all store financial, revenue and expense targets. • Builds customer loyalty through in-store experience, utilization of social media and email capture. Talent Management • Recruit, hire, develop and retain sales associates to ensure the store is sufficiently staffed to meet the needs of the business. • Train, develop and coach the associate team; provide appropriate level of performance feedback to increase confidence and capability. • Support the annual review process for sales associates. • Drive employee engagement by recognizing and rewarding employees for outstanding performance. • Executes all Division of Responsibility as assigned by the Store Manager. • Ensure that the associate team adheres to all employment practices and policies. • Proactively identifies customer and performance issues and communicates them to store management in a timely manner; collaborates to develop and implement a plan for resolution. Visual & Operational Execution • Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers. • Ensures all visual directives, ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe. • Generate and analyze merchandise reports and make necessary brand appropriate merchandising moves to maximize presentation and drive sales. • Manage the efficient and productive handling of all merchandise from shipment receipt and processing, floor-sets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). • Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company implement a plan for resolution. Visual & Operational Execution • Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers. • Ensures all visual directives, ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe. • Generate and analyze merchandise reports and make necessary brand appropriate merchandising moves to maximize presentation and drive sales. • Manage the efficient and productive handling of all merchandise from shipment receipt and processing, floor-sets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). • Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards. QUALIFICATIONS: • Minimum high school education or equivalent. • 1 – 2 years of team leader experience or equivalent education preferred. • Ability to lead a team; delegate and follow up. • Ability to develop and train others. • Demonstrated time management, prioritizing, organizing and problem solving skills. • Demonstrated ability to communicate effectively with customers and store team. • Demonstrated ability to handle multiple tasks and work in a fast-paced and deadline-oriented environment. • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends. • Ability to perform all Essential Job Functions. • Computer and technology proficient. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
Coach Cashier (623) 772-9815 Part Time Position: Cashier Glendale, AZ Website: http://www.coach.com/about/Employment.aspx Name of Shopping Mall: Tanger Outlets Send Resumes to: westgate@coach.com Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking Cashier to work at our Westgate, Tanger Outlet store in Glendale, AZ. Key Responsibilities • Delivers renowned and authentic service that creates a Modern Luxury customer experience • Supports and environment of teamwork, trust and collaboration with peers, customers and supervisors • Captures customer information to maintain and build long term relationships with customers • Maintains organization and cleanliness of cashwrap; maintains checkout operations in compliance with Coach policy • Completes each transaction accurately by identifying sales associate productivity without disrupting the service environment • Resolves customer concerns and meets customer needs in a timely manner through solution-oriented and forward thinking, involving a manager when necessary Qualifications • 1-3 year of previous selling/cashier experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace • High school diploma or equivalent; college degree preferred • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays. **ALERT: Fraudulent Recruiting Activity through Craigslist Coach recently became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to abuse@craigslist.org. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Vis
Coach Sales Associate (623) 772-9815 Part Time Position: Sales Associate Glendale, AZ Website: http://www.coach.com/about/Employment.aspx Name of Shopping Mall: Tanger Outlets Send Resumes to: westgate@coach.com Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking Sales Associate to work at our Westgate, Tanger Outlet store in Glendale ,Az. Key Responsibilities • Delivers renowned and authentic service that creates a Modern Luxury customer experience • Develops product knowledge skills and remains aware of current collections that are in-store and on-line; cascades and trains information to the broader team • Achieves and exceeds goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers • Supports an environment of teamwork, trust and collaboration with peers, customers and supervisors • Builds credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; shares with customers as appropriate Qualifications • 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace • High school diploma or equivalent; college degree preferred • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays. **ALERT: Fraudulent Recruiting Activity through Craigslist Coach recently became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to abuse@craigslist.org. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Coach Stock Associate (623) 772-9815 Part Time Position: Stock Associate Glendale, AZ Website: http://www.coach.com/about/Employment.aspx Name of Shopping Mall: Tanger Outlets Send Resumes to: westgate@coach.com Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking Stock Associate to work at our Westgate, Tanger Outlet store in Glendale, Az. Key Responsibilities • Delivers renowned and authentic service that creates a Modern Luxury customer experience • Supports an environment of teamwork, trust and collaboration with peers, customers and supervisors • Takes ownership and commitment for delivering results; Meets or exceeds personal productivity goals (selling or processing) • Demonstrates adaptability and flexibility to change to meet need of the business (i.e. flex between selling and non-selling) • Promotes and endorses a team selling environment by supporting product flow and the smooth running of the store • Completes daily operational tasks including maintenance of sales floor and backroom • Replenishes inventory on sales floor and processes shipment/transfers as needed and within Coach standards and timeframes Qualifications • 1-3 years of previous selling/stock experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace. • High school diploma or equivalent; college degree preferred • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets. • Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers. • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays. **ALERT: Fraudulent Recruiting Activity through Craigslist Coach recently became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to abuse@craigslist.org. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Fragrance Outlet Key Holder (623) 772-5674 Part Time FRAGRANCE OUTLET Bilingual - Key Holder position (pt. time) You must have: • 1 to2 years retail management experience • Excellent customer service skills • A track record of responsibility with results • Possess a flexible schedule Your Key Holder responsibilities will include: • Coaching and developing associates • Team building • Recruiting, training, associate development and retention • Customer interaction • Store revenue and profit • Product mix and merchandising • Inventory management • Loss prevention • Business development Apply in person or Email your resume to: manager114@fragranceoutlet.com
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